How It works
Browse and Order
Simply add what you'd like to your cart. If you have special instructions or want to enter substitute items (in case something you ordered is unavailable), use the "Order Notes" section before checkout.
NOTE: We cannot hold items for more than one business day before shipout. If you need to receive later in the week, please do not order until then. Finally, be sure to enter a current email address for tracking information and order communication.
We use UPS Next Day Air shipping to send your fish to you within one day. We ship Mon-Thurs, and we will ship your order on the soonest possible business day unless instructed otherwise.
If you are in a rural area, if the weather is very cold, or if you cannot receive your order in the morning, enter the nearest UPS Store as your shipping address to Hold for Pickup. Orders almost always arrive there in the morning.
Same-day Cutoff time is 1:30 PM PST unless otherwise announced, so if you order after 1:30 PM Mon-Wed, your order will ship the following day.
Unavailable Items and Inventory Updates
Please be available for a call or email after your order is placed. If an item is unavailable, we'll reach out for a substitution.
We will NOT ship a modified order without your confirmation. Your order will not ship if we cannot reach you. If all items you ordered are available, we will proceed with shipment without contacting you.
We update our inventory every morning to provide an accurate picture of what we have.
We restock toward the end of every week, and have a big inventory update every Saturday afternoon with new items!
Please be ready to receive and acclimate your fish. Most fish are guaranteed for 15 days. Please refer to our Guarantee Policy page for full details and exclusions.
Maintaining communication is the key to a favorable resolution. If something arrives alive but unwell, please immediately take a photo and email it to us.
To file a guarantee claim, simply email us a clear photo of the fish outside of water along with a summary of what happened, and our claims team will review. Once your claim is approved, you will be emailed a credit code for the value of the item. Once an order is shipped, we cannot issue refunds.
Welcome to Reef Beauties, the ultimate online source for sustainably-caught marine fish and invertebrates. We’re a new company run by long-time veterans of the saltwater fish industry, and we’re excited to introduce our site to this incredible community.
Our mission at Reef Beauties is threefold: 1) to provide our customers with the widest variety of marine fish and invertebrate species at a great price, (2) to be your eyes in hand-selecting the healthiest and most beautiful specimens available, and 3) to ship your livestock order to your door quickly and in good health.
Thanks for checking us out, and please feel free to email us with any questions at firstname.lastname@example.org.
Follow us on Facebook for high-quality video updates of our fish in real time at facebook.com/reefnbeauties